Working at FSI

About Our Team

Working at FSI means partnering with an organization that is passionate about making a difference in the financial services industry. Our team specializes in a variety of areas from financial regulation and advocacy, to accounting and marketing. We strive every day to provide exceptional service to our members, so that they can provide exceptional service to their clients.

Our Core Values

FSI’s Team is made up of an exceptional group of subject matter experts whose work, daily conduct and attitudes exemplify FSI’s Core Values.

Results

We strive for excellence in everything we do, from impactful advocacy to superior services for all our stakeholders.

Collaboration

We benefit from the collective genius of our team by engaging in collaborative decision making based on trust in each other’s motives and respect for each other’s views.

Balance

We promote the wellbeing of our employees by creating an environment in which we can achieve a healthy balance between FSI and our priorities outside of work.

Integrity

We are accountable for our words and actions and demonstrate integrity and transparency in our work. We show kindness and consideration to one another at all times.

Growth

We demonstrate our commitment to
continuous improvement by partnering with each of our employees to champion their professional development while leveraging their growing expertise to advance FSI’s strategic objectives. These partnerships foster mutual support throughout an employee’s time at FSI
and beyond.

Benefits of Working at FSI

FSI believes that providing meaningful work balanced with a healthy life outside of the office is the key to happy, productive employees. Our competitive compensation package includes an array of benefits that our employees enjoy, including:

Subsidized medical, vision, and dental plans
Generous paid time off and parental leave
Company-matched 401k
Employee Assistance Program
Flexible Spending Account
Office located in downtown Washington D.C
Commuter benefits
Gym on site

Openings at FSI

We are always looking for great people to join our team. If you are passionate about working hard and being innovative in an environment filled with fun, like-minded people, apply to one of our open positions!

Database Coordinator

01/04/2022Operations

FSI is hiring a Database Coordinator in the Washington, D.C. metropolitan area. This is a fully remote, entry-level position, with a potential for in-person staff events in Washington, D.C. in the future, as well as occasional travel to conferences.

FSI is searching for individuals with proven and effective organizational and time management skills; solid verbal and written communication skills; and the ability to take initiative. Candidates must be able to work independently and within a team. Strong phone and customer service skills are required. Prior data entry experience is also required; CRM experience is preferred.

Essential functions of the position include:

  • Performing database functions in support of the organization, including updating membership addresses, member types, and other demographic information.
  • Creating, updating, and refining and distributing database reports using Microsoft CRM as required, including CRM standard operating procedures.
  • Answering FSI’s main and secondary phone lines and transfer calls to appropriate staff as necessary. Managing all phone inquiries from members.
  • Assist with online conference registration as required.
  • Performing other duties as may be assigned.
  • Up to 10% travel.

Minimum Qualifications

  • Bachelor’s Degree, or Associate’s Degree with Relevant Experience
  • Previous data entry experience with a database, preferably CRM
  • High degree of accuracy for date entry and research
  • Proven time management and organizational skills
  • Excellent phone skills and client relationship techniques
  • Strong PC skills using Microsoft Office software – Word, Excel, and Outlook.
  • Excellent verbal and written communication skills

Salary and Benefits

  • Salary starts at $37,500 and is commensurate with experience
  • Medical/dental/vision coverage
  • Short and long-term disability and life insurance coverage
  • 401k with matching (after six months of employment)
  • Flexible spending account
  • Health savings account
  • Generous paid time off including 17 paid holidays per year

For other general inquiries, email us at questions@financialservices.org.